FAQs

Who is Beauté Chalet?

We are a boutique online store that provides cosmetics, skin care and fashion at reasonable every day prices. We work directly with a variety of distributors to cut costs. We then pass that savings on to you. 

Where do you ship?

We ship to most countries worldwide! Domestic U.S. shipping is always free!

How long will it take to receive my order?

Order processing typicall takes 1-5 days. Once an order is processed and shipped, standard shipping should take anywhere from 15-20 days to arrive. If you have any questions about your order or would like an update on your shipments whereabouts, contact us

How can I track my order?

If you did not receive a tracking number in your order shipping confirmation email, please reach out to us via chat or contact us.

Where is Beauté Chalet located?

We are located in sunny Irvine, California.

 

Do you accept returns or refunds?

Yes. If you have a damaged or defeective product or are not happy with your order, please contact us within 15 days of receiving your package.